Problem Solution Tera Tech

Problem Solution: Tera tech Most organizations will experience having disgruntled customers. Addressing the concerns of those customers in a timely manor could result in continuous growth and a competitive advantage. Most companies should f are environmental scanning in hopes of identifying any market trends and special markets to target, as well any competitors that may threaten the attach tos end goal. In addition to what was listed previously, companies such as Tera Tech will need to keep a great crapper of customer relationships in order to have a exacting effect on sales and profit. Forecasting current and emerging customer needs can influence long-term market objectives of a connection. This can be done by collision the customers requirements and making sure that all their needs are met. The purpose of this paper is to identify the issues and opportunities facing Tera Tech, the stake holders perspective and their ethical dilemmas, the problem facing the company, the companys end-state vision, and executable alternatives for solving the companys problems. Finally, the paper will provide an best solution that Tera Tech could implement in order to carry through their goal of improving sales growth by increase the number of customers the company has.

Company Overview Tera Tech is a company that provides Customer Relationship Management (CRM) solutions to companies in the pharmaceutical industry. CRM is a way for companies to keep track of current customer relationships and pore efforts on meeting customer needs to create a lasting relationship. Great deals of companies that offer CRM technology focus a great deal of their attention on servicing their customers to master repeat business. Currently, Tera Tech is a dominant player in this new arena. With competition increasing, Tera Techs growth opportunities are threatened. though the company has been successful in providing operational CRM tools to pharmaceutical companies, it has plans to develop... If you urgency to get a full essay, order it on our website: Orderessay

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